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We handmake all of our dog beds and accessories with love, our current delivery time is 2-7 working days.

Returns

Please return your goods to;

Ivy & Duke,
Unit 7,
Castle Industrial Estate,
Beresford Street,
Failsworth,
Manchester,
M35 0HD.

We recommend all items are returned on a ‘signed for’ courier service.

If you use an internet search engine and type in ‘courier comparison site’ you’ll find a number of websites that are able to offer the best rates for returns.

Please forward any tracking information for your return to the following email address; hello@ivyandduke.co.uk

All returned goods must be returned within 14 days from the date of delivery & be in an unused condition, as stated in our terms & conditions. During the Christmas period we are closed 21st Dec- 3rd January. please avoid these dates for returns, the return window is extended to 30 days.

Bespoke & personalised items can’t be returned for a refund or an exchange.

Returns

Large Size Waterproof Lounger In Olive

Please return your goods to;

Ivy & Duke,Unit 7,Castle Industrial Estate,Beresford Street,Failsworth,
Manchester,M35 0HD.

We recommend all items are returned on a ‘signed for’ courier service.

If you use an internet search engine and type in ‘courier comparison site’ you’ll find a number of websites that are able to offer the best rates for returns.

Please forward any tracking information for your return to the following email address; hello@vegn38evkx-staging.onrocket.site

All returned goods must be returned within 14 days from the date of delivery & be in an unused condition, as stated in our terms & conditions. During the Christmas period we are closed 21st Dec- 3rd January. please avoid these dates for returns, the return window is extended to 30 days.

Bespoke & personalised items can’t be returned for a refund or an exchange.

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